Pho Hoa Restaurant Host/Hostess Responsibilities

Established in 1992, Phở Hòa Restaurant prides itself in the Vietnamese authenticity of not only our cuisine but also in our dining experience. Nestled inside our restaurant, you’ll see the elements of beautiful landscape imagery, tall bamboo, and Vietnamese music that showcase the beauty of the countryside. Phở Hòa believes in the promotion and preservation of  Vietnamese heritage and culture through food and community support. We seek an experienced, enthusiastic, and hard-working Host/Hostess who understands and embodies our business values and can deliver excellent customer service.  


What you’ll be doing:

  • This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner

  • Setting up all the reservations, takes names on a waiting list, coordinates seating arrangements with servers

  • Takes guest information and communicates accurate wait times to guests

  • Making sure guest are accommodated to when they are waiting for their table

  • Observes tables and keeps track of clean, dirty and occupied tables.

  • Cleans, organizes and stocks menus at host area.

  • Answers phone and answers questions concerning the menu and restaurant.

  • Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.

  • Fills to-go orders, if applicable.

  • Sweeps foyer and front entrance area frequently.

  • Performs other duties as directed.


Who we are looking for:

  • Commitment to excellent customer service and hospitality

  • Self-starter with problem solving and decision making skills

  • Team-player with great communication skills

  • Ability to work in a fast-paced environments

  • High school diploma

  • At least 1 year hostessing experience

  • Ability to speak conversational Vietnamese


What we offer:

  • Competitive compensation

  • Employee Discounts at all locations

  • Complimentary meals during shifts

  • Opportunity for growth within the company