Pho Hoa Restaurant Host/Hostess Responsibilities
Established in 1992, Phở Hòa Restaurant prides itself in the Vietnamese authenticity of not only our cuisine but also in our dining experience. Nestled inside our restaurant, you’ll see the elements of beautiful landscape imagery, tall bamboo, and Vietnamese music that showcase the beauty of the countryside. Phở Hòa believes in the promotion and preservation of Vietnamese heritage and culture through food and community support. We seek an experienced, enthusiastic, and hard-working Host/Hostess who understands and embodies our business values and can deliver excellent customer service.
What you’ll be doing:
This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner
Setting up all the reservations, takes names on a waiting list, coordinates seating arrangements with servers
Takes guest information and communicates accurate wait times to guests
Making sure guest are accommodated to when they are waiting for their table
Observes tables and keeps track of clean, dirty and occupied tables.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Fills to-go orders, if applicable.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.
Who we are looking for:
Commitment to excellent customer service and hospitality
Self-starter with problem solving and decision making skills
Team-player with great communication skills
Ability to work in a fast-paced environments
High school diploma
At least 1 year hostessing experience
Ability to speak conversational Vietnamese
What we offer:
Employee Discounts at all locations
Complimentary meals during shifts
Opportunity for growth within the company